You have complete control over your personal information. In general, you can visit our web site without providing us with any personal information. However, there are instances where we must have your personal information in order for us to grant you access to our protected and secured sites. This information may include registration data (your name, address, email address, phone number, title, etc.), information request data and response data ("User Information"). When you receive a confirmation email from us, or when you receive any newsletter email from our newsletter campaign list server, you will be given instructions on how to remove yourself from the newsletter list(s) whenever you want. Our automated system will then take care of everything for you, removing your email address (unsubscribing you) from any newsletter campaign list accordingly. If you wish us to remove all of your personal information from our database, please write to us at our address below. We may ask for identification from you before we delete any data. We may also for the purpose of order management, be unable to delete any purchase history of orders made by you from our website, as such data is held with our Merchant Account and Payment Gateway partners, and we need to retain certain information to be able to audit our order records etc.
Use of User Information
We intend to use such information for the purposes of supporting you and if applicable your employers relationship with Arthur Owen Removals, by designing website content that is suitable to your needs, and which alerts you to new product and service offerings as they become available. This User Information may be retained by Arthur Owen Removals to verify compliance with the agreement between Arthur Owen Removals and you or your employer, to keep track of the domains from which people visit us, to create a user profile to better serve you and your employer, or to simply contact you either electronically or otherwise. If you decide that we should not use your personal User Information to contact you, please let us know, and we will not use that information for such purposes. We do not intentionally collect User Information from juveniles (under 16 years of age), and where this is brought to our attention, we will ordinarily delete it. We also do not collect personally identifiable information that relates to individual health, financial, sexual orientation, race or religious matters etc.
Disclosure of User Information
Accuracy and Security
The accuracy and security of User Information is important to Arthur Owen Removals. Currently, you may review and request updates to your User Information retained by contacting Arthur Owen Removals, either via the website where you can update your personal information by login, or by writing to us. If you contact us to correct your User Information, we will attempt to correct such inaccuracies in a timely manner. We reserve the right to request identification from you when you request a change in the personal data we may hold about you; we do this to protect your privacy and identity. Arthur Owen Removals is concerned with the security of your User Information and is committed to taking more than reasonable steps to protect it from unauthorised access and use of that personal information. To that end, we put in place the appropriate physical, electronic and managerial policies and procedures to secure your personal User Information and these include but are not limited to, firewalls, intrusion monitoring and passwords to protect electronic information. Multiple physical security systems are in use at our commercial premises and include Access Control Systems, Intruder Detection Systems, CCTV Video Systems, Fire Detection Systems and high security perimeter fencing - all of which is monitored. Furthermore, access to personally identifiable information is limited to a small number of vetted personnel and on a need-to-know basis. We also continue to implement procedures to maintain accurate, complete and current User Information.
Usernames and Passwords
Arthur Owen Removals website may provide links to other third party web sites. Even if the third party is affiliated with Arthur Owen Removals through a business partnership or otherwise, Arthur Owen Removals is not responsible for the privacy policies or practices or the content of such external links. These links are provided to you for convenience purposes only and you access them at your own risk.
How to Opt Out of Correspondence
Based on the information a user has provided, Arthur Owen Removals may send email correspondence to the user. Each correspondence will contain an easy means to opt-out of further correspondence.
If you have questions regarding our Privacy Statement, please contact Arthur Owen Removals via our Contact Page or if you prefer you can write to us at the following address: Arthur Owen Removals, Unit 8B Antelope Industrial Estate, Rhydymwyn, Mold, CH7 5JH, Flintshire, Wales, United Kingdom.